Riverbend Academy respects the privacy of our students, families, prospective families, employees and website visitors. We are committed to protecting the personal information entrusted to us and to handling that information responsibly and in accordance with applicable Canadian privacy laws.

This Privacy Policy explains how Riverbend Academy may collect, use, disclose and protect personal information through our website and in our interactions with current and prospective families.

Information We Collect

Riverbend Academy may collect personal information that you voluntarily provide to us, including:

• Parent or guardian names and contact information
• Student names, ages and grade levels
• Email addresses and telephone numbers
• Information submitted through our contact, inquiry, tour or admissions forms
• Information provided during the application and enrolment process
• Communications between families and Riverbend Academy
• Other information you choose to provide to us

Once a student is enrolled, Riverbend Academy may also collect and maintain information reasonably required to provide educational services and administer the student's enrolment.

Our website may automatically collect limited technical information, such as browser type, device type, IP address and information about how visitors use the website. This information may be collected through cookies, analytics services or similar technologies.

How We Use Personal Information

We may use personal information to:

• Respond to questions and inquiries
• Arrange school tours and communicate with prospective families
• Process applications and enrolments
• Provide educational and administrative services to students and families
• Communicate important school information
• Maintain appropriate school and student records
• Improve our programs, services and website
• Maintain the security and proper operation of our website and systems
• Meet legal, regulatory and educational requirements

We seek to collect only the personal information reasonably necessary for the purposes for which it is being collected.

Consent

Where consent is required, Riverbend Academy seeks appropriate consent for the collection, use and disclosure of personal information.

By voluntarily providing information through our website or directly to Riverbend Academy, you consent to the use of that information for the purposes reasonably associated with your request or relationship with the school.

If we wish to use personal information for a materially different purpose, we will seek additional consent where required.

Sharing Personal Information

Riverbend Academy does not sell or rent personal information.

We may share personal information with service providers that assist us in operating the school or website, such as technology, communications, website hosting, email, administrative or educational service providers.

We may also disclose information where required or permitted by law.

Where third-party service providers process personal information on our behalf, we take reasonable steps to select appropriate providers and limit the information shared to what is reasonably necessary for the service being provided.

Student Privacy

We recognize that information concerning children and students deserves particular care.

Student information may include educational records, academic information, attendance information, contact information and other information reasonably required to provide educational services and administer a student's enrolment.

Riverbend Academy takes reasonable steps to limit access to student information to individuals who require it for legitimate educational, administrative or legal purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function, understand website traffic and improve the visitor experience.

Some third-party services used by the website may also place cookies or collect limited technical information according to their own privacy practices.

You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the operation of some website features.

Email Communications

If you contact Riverbend Academy or request information, we may respond using the contact information you provide.

Where Riverbend Academy sends commercial electronic communications, we will comply with applicable requirements concerning consent, identification and unsubscribe mechanisms.

Protecting Personal Information

Riverbend Academy uses reasonable administrative, technical and physical safeguards appropriate to the sensitivity of the information in our care.

No method of electronic transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Retention of Information

Riverbend Academy retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet educational and administrative requirements, and satisfy applicable legal or regulatory obligations.

Information that is no longer required will be securely destroyed, deleted or anonymized where appropriate.

Accessing or Correcting Your Information

You may contact Riverbend Academy if you wish to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate or incomplete.

Certain legal or administrative limitations may apply to requests involving student records or information concerning other individuals.

Third-Party Websites

Our website may contain links to websites operated by third parties. Riverbend Academy is not responsible for the privacy practices or content of websites that we do not operate.

We encourage visitors to review the privacy policies of third-party websites before providing personal information.

Changes to This Privacy Policy

Riverbend Academy may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements.

The date at the top of this page indicates when the policy was most recently updated.